Blog

VoIP vs. VoLTE: Which communication solution best fits your needs?

Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company’s needs.

Business Impact Analysis 101: A Guide for Business Leaders

Disasters aren’t always the biggest threat to your business; uncertainty often is. Many leaders assume they’ll know what to do when things go wrong. But without clarity on what’s critical to keep operations running, even minor disruptions can spiral.

UCaaS-CCaaS convergence: Unifying business communications

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.

HIPAA Compliance Checklist: What Every Medical Practice Should Review in 2025

As we move deeper into 2025, reviewing a HIPAA compliance checklist 2025 is a critical responsibility for medical practices. The HIPAA Security Rule, established by the U.S. Department of Health and Human Services (HHS), sets national standards for safeguarding electronic protected health information (ePHI). Compliance with this rule has never been more important as the healthcare landscape faces a growing number of challenges, including: Ransomware attacks targeting healthcare organizations of all sizes AI misuse that could expose or infer sensitive patient information Vulnerabilities in expanded digital workflows such as electronic health record (EHR) integrations, telehealth platforms, and secure patient portals These new ways of delivering care improve efficiency and patient experience, but they also create more entry points for cyberattacks if not properly secured.

8 Signs your company’s IT systems need an upgrade

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.

5 Cybersecurity Threats Facing Small Financial Firms—and How to Prepare

Small financial firms—CPAs, wealth managers, mortgage brokers, and boutique investment advisors—are increasingly in the crosshairs of cybercriminals. Why? Because they handle sensitive personal and financial data but often lack the dedicated IT resources of larger institutions.

Office devices are becoming tools for scams: What you need to know

Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams.

Protecting against VoIP service theft

VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.

The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.

From clinics to clicks: Why telemedicine is becoming the new normal in patient care

Telemedicine is transforming how we think about doctor visits. Learn how digital tools are changing patient care for the better, enabling faster communication, better prevention, and access to top-tier medical advice.

What is telemedicine?

Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and efficient way to receive medical care remotely.