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Why call recording is advantageous for businesses

It’s almost impossible for small- and medium-sized businesses (SMBs) today to function without Voice over Internet protocol (VoIP). And as an SMB owner, you should explore ways to maximize your VoIP system’s features. For starters, you can use its call recording function to enhance your customer service quality.

Simplify note-taking with OneNote

OneNote, the hidden gem of Microsoft Office, has your digital note-taking needs covered. This software is essentially a digital notebook that allows you to organize or visualize your ideas using text, video, audio, and other multimedia sources. Here’s how you can get the most out of this powerful app.

What is single sign-on and what are its benefits?

Secure logins are a necessity in business, but managing so many user credentials can get tedious. The good news is that you can simplify your organization’s login processes without compromising security by deploying single sign-on.

What is single sign-on (SSO)?

Single sign-on allows you to use one username and one password to provide secure access to multiple websites.

6 Ways to enhance your website’s design

Making an outstanding website is not just about aesthetics. It’s also about giving site visitors and customers a great user experience while they browse your products and services. Having a good website is especially important now that people spend way more time browsing and shopping online than ever.

Consider these points when purchasing antivirus software

If you think cybersecurity protection is only for large enterprises, think again. More and more cybercriminals are targeting small- and mid-sized businesses because of their lack of proper cybersecurity solutions. Viruses, ransomware, and other types of malware are also becoming more dangerous.

What are BYOD and CYOD?

Bring your own device (BYOD) and choose your own device (CYOD) policies are popular among businesses across industries these days. Both give employees the freedom to choose the devices they’re most comfortable and familiar with, empowering them to be more efficient and productive.

Top website design trends you should use for your business site

Most modern businesses build and maintain their own website to reach more customers. It’s good to have an online presence, but know that your competitors are also doing their best to optimize their websites for better brand awareness and profitability.

Social media guidelines to stay HIPAA-compliant

HIPAA was established to protect the privacy of medical providers and their patients. And while there are no specific guidelines when it comes to social media usage in healthcare, every healthcare organization must implement security protocols that adhere to privacy policies.

Security best practices for BYOD policies

Bring your own device (BYOD) policies give employees the flexibility to use devices they are comfortable with while allowing businesses to reduce hardware spending. However, BYOD also carries plenty of security risks.

Loss or theft of devices – Employees often bring their personal devices wherever they go.

5 Critical Cybersecurity Actions to Take Now

Cyber incidents continue to rise in 2021 with small and medium businesses dealing with ransomware, business email compromise and account takeovers. While large companies and ransomware dominates the nightly news and newspaper headlines the same activities are plaguing small businesses as well.