Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more.

Google Cloud’s popular business line of applications, G Suite, has gained traction ever since its inception, thanks to its user-friendly interface and practical features that streamline operations. Better yet, users will be happy to know that Google has just introduced five new updates that will make life easier.

Not too long ago, the thought of being able to access printers from your computer, tablets or smartphones was almost unheard of. But today, it’s a completely different story -- enter Google’s Cloud service. Now you can access both regular and Internet-enabled printers through the web.

When you’re planning a reunion, going back and forth with your friends is frustrating, to say the least. Imagine a similar scenario in your office. The benefits of sharing your calendar with colleagues include knowing when to hold meetings, set project deadlines as well as knowing the best time to talk with clients.

As cyber attacks continue to rise, businesses large and small need to stay one step ahead with IT services that keep them protected no matter what. What once were minor nuisances have now become advanced threats that can actually put you out of business.

When disaster strikes, organizations need to put their business continuity plans into action and recover their IT systems as quickly as possible. Failing to do so can mean serious financial and reputational repercussions. Despite this, investments in disaster recovery are set aside each year for high-tech IT investments, and every year companies and employees continue to suffer for it.

Skype used to dominate an area of VoIP communications that serves a special function: group video calling. With apps like Snapchat, WhatsApp and, most recently, Slack nipping at its heels, it comes as no surprise that social network behemoth Facebook takes a slice of the cake with its recently rolled out desktop group voice calling.

Investing in technology requires a lot of forethought and research. Successful business owners know that it isn’t just seeing an ad on your sidebar and signing up for untested services or solutions, it’s about making an educated decision. What better time is there to sit down, review the current state of technology, and decide where to place your bets for 2017? When you’re ready for that, take a look at our insider projections on where web services will be heading for the coming year.

Consumers purchase millions of dollars in new software and hardware every year. Many of the products they buy stay current only for a short period of time, but the money that passes through the economy cannot be under-appreciated. If you have come up with the perfect software or hardware, it is tempting to work on licensing it right away and get your piece of the proverbial pie.

Office 365 doesn’t represent the number of days you need to spend working; rather, it’s a productivity and collaboration-enhancing software that helps employees work from wherever and whenever they want. By enabling employees to work, share files and collaborate with colleagues on a cloud-based platform, your company will be given a competitive advantage.